Our team of friendly staff and volunteers are here to help with insider tips and information on Melbourne. Tap into our extensive local knowledge to make the most of your time in this wonderful city.To visit Melbourne Visitor Centre on your holiday in Melbourne, and find out what else Melbourne has to offer, use our Melbourne sightseeing planner.
Connect with us before, during or after your arrival.
We also welcome feedback from current and past visitors. Please share your photos and experiences – or any handy hints you have for fellow travellers planning a trip to Melbourne.
This is City of Melbourne’s official Facebook page for the following tourism services:
- Melbourne Visitor Centre at Federation Square
- Melbourne Visitor Booth in the Bourke Street Mall
- Melbourne Visitor Shuttle
- Fitzroy Gardens Visitor Centre and Cooks’ Cottage
- City Ambassadors
- Melbourne Greeter Service
- Cruise Ship Program
For more information on us or the city, go to http://www.melbourne.vic.gov.au/visitor
Follow us on Twitter: http://www.twitter.com/melbvisitor
Please see our Social Media Policy http://www.melbourne.vic.gov.au/about-council/governance-transparency/policies-protocols/Pages/social-media-policy.aspx
Tours to Melbourne Visitor Centre
Melbourne Visitor Centre Reviews
Is located in front of Flinders stations, the main train stations of the city. Is very good located because all tourist have to pass by this place. The staff always helo you to find what to do around ... more »
はじめ町の地図もらいに行きました。そのほか様々な観光のパンフレットがたくさんありました。わからないことがあると優しく教えてくれます。その場所まで公共交通機関で行きたいと伝えると、パソコンで時刻や乗り換え方法なども調べてくれました。 more »I went to get a map of the town at first. There were many other tourist brochures. If there is something you don't understand, they will gently tell you. When I told them that I wanted to go to the place by public transportation, they checked the time and transfer method on my computer.
The volunteers at the melbourne Town Hall Visitor Hub are super lovely, approachable and willing to help. They always offer up information about events and although I live in Melbourne, I go in here regularly just to pick up the brochures and see whats on :)
My disappointment about this service is they do not have a phone service on the weekend. I’m seeking clarification to enhance my experience at 3pm on a Saturday. The visitor hub is open but I cannot get into the centre before it closes and the recorded message when you phone is to call back between 9-5 Monday to Friday. Tourism is important. But not on weekends!!
Places to stay near Melbourne Visitor Centre
Plan your trip to Melbourne
Get a personalized planA complete day-by-day itinerary
based on your preferences
Customize itRefine your plan. We'll find the
best routes and schedules
Book itChoose from the best hotels
and activities. Up to 50% off
Manage itEverything in one place.
Everyone on the same page.
View all >
Hidden gems in Melbourne
View all >
View all >
Parks in Melbourne
Nearby attractions in Melbourne
Plans to Melbourne Visitor Centre by other users
43 days in Australia BY A USER FROM UNITED STATES January, extra slow, popular sights PREFERENCES: January ATTRACTION STYLE: Popular sights PACE: Extra slow 16 days in Australia BY A USER FROM PORTUGAL October, culture, outdoors, beaches, historic sites, wildlife, popular & hidden gems PREFERENCES: October, culture, outdoors, beaches, historic sites, wildlife ATTRACTION STYLE: Popular & hidden gems PACE: Medium 14 days in Melbourne BY A USER FROM MALAYSIA May, teens, slow & easy, hidden gems PREFERENCES: May, teens ATTRACTION STYLE: Hidden gems PACE: Slow & easy 12 days in Melbourne, Brighton & Torquay BY A USER FROM MALAYSIA August, teens, kids, culture, beaches, historic sites, popular & hidden gems PREFERENCES: August, teens, kids, culture, beaches, historic sites ATTRACTION STYLE: Popular & hidden gems PACE: Medium 4 days in Melbourne BY A USER FROM BRAZIL November, popular & hidden gems PREFERENCES: November ATTRACTION STYLE: Popular & hidden gems PACE: Medium 19 days in Melbourne, St Kilda & Belgrave BY A USER FROM AUSTRALIA December, culture, outdoors, historic sites, wildlife, popular & hidden gems PREFERENCES: December, culture, outdoors, historic sites, wildlife ATTRACTION STYLE: Popular & hidden gems PACE: Medium