Trip Planner: South Pacific / Australia / Victoria / Melbourne / Melbourne Visitor Centre

Melbourne Visitor Centre, Melbourne

4.1

#41 of 835 in Things to do in Melbourne

Our team of friendly staff and volunteers are here to help with insider tips and information on Melbourne. Tap into our extensive local knowledge to make the most of your time in this wonderful city.

Connect with us before, during or after your arrival.

We also welcome feedback from current and past visitors. Please share your photos and experiences – or any handy hints you have for fellow travellers planning a trip to Melbourne.

This is City of Melbourne’s official Facebook page for the following tourism services:

- Melbourne Visitor Centre at Federation Square

- Melbourne Visitor Booth in the Bourke Street Mall

- Melbourne Visitor Shuttle

- Fitzroy Gardens Visitor Centre and Cooks’ Cottage

- City Ambassadors

- Melbourne Greeter Service

- Cruise Ship Program

For more information on us or the city, go to http://www.melbourne.vic.gov.au/visitor

Follow us on Twitter: http://www.twitter.com/melbvisitor

Please see our Social Media Policy http://www.melbourne.vic.gov.au/about-council/governance-transparency/policies-protocols/Pages/social-media-policy.aspx

To visit Melbourne Visitor Centre on your holiday in Melbourne, and find out what else Melbourne has to offer, use our Melbourne sightseeing planner.
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Melbourne Visitor Centre Reviews

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By amaliaevans

Is located in front of Flinders stations, the main train stations of the city. Is very good located because all tourist have to pass by this place. The staff always helo you to find what to do around ... more »
By fromMiyagi

はじめ町の地図もらいに行きました。そのほか様々な観光のパンフレットがたくさんありました。わからないことがあると優しく教えてくれます。その場所まで公共交通機関で行きたいと伝えると、パソコンで時刻や乗り換え方法なども調べてくれました。 more »

I went to get a map of the town at first. There were many other tourist brochures. If there is something you don't understand, they will gently tell you. When I told them that I wanted to go to the place by public transportation, they checked the time and transfer method on my computer.

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By rhiannon canaway

The volunteers at the melbourne Town Hall Visitor Hub are super lovely, approachable and willing to help. They always offer up information about events and although I live in Melbourne, I go in here regularly just to pick up the brochures and see whats on :)

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By Russell

My disappointment about this service is they do not have a phone service on the weekend. I’m seeking clarification to enhance my experience at 3pm on a Saturday. The visitor hub is open but I cannot get into the centre before it closes and the recorded message when you phone is to call back between 9-5 Monday to Friday. Tourism is important. But not on weekends!!

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