H.Tsaggaras Rentals Reviews
I bought my bike in March and it was a low cottion bike and selled to me like a very goos one after 3 months it broke down and fix it to pentaras then one month later it broke again. I didn't know... more »
We had a puncture on our buggy which the owner had to come out and replace. He was very rude and aggressive when he came out to replace the tyre. On returning the buggy to the shop both the owner... more »
Never in my life have I encountered such rude individuals. As there were no safaris available, we rented a 800cc buggy so my husband and I could drive to the main points on our own. We drove up to Lara Bay, where we saw some buggies driving on the dirt track, just parallel to the main road. There were some muddy puddles by that area, so we thought it would be fun to drive through. Then we went to where the turtle reserve is located but as it is out of season, there were no turtles. When we arrived back to return the buggy, Stella's husband began to shout at us because it was muddy. We had no idea who he was until he demanded the key from us. His attitude and behaviour was very intimidating and, quite frankly, scary. When we joined Stella back in the office she was being friendly, and did say the buggies are not meant to be muddy or dirty. We should respect the vehicles. We said that had we been told not to get them muddy, we would have chosen a road vehicle, not off-road buggy (or gone somewhere else to rent). She then accused us of riding in areas we were not meant to. We repeatedly said we drove in the red mud area by Lara Bay. She did not believe us. The four wheel drive system was not working. When we asked Stella, she first said yes it is a four wheel drive. When my husband challenged her, she quickly checked with her husband who confirmed it was not a four wheel drive. Stella then began to raise her voice and said we should have asked her these questions before taking the buggy. In my ignorance, I would not have know to ask such questions, as I'm trusting the organisation. The brakes were squeaky and would judder when breaking. This could potentially mean faulty brake disc. The handbrake did not work either. We were assured this was a fully checked vehicle and had MOT before we agreed to rent... all lies. There was only one front drive shaft. Buggy was set to drive with rear wheels only and the four wheel drive had been disabled. Worth noting, Stella told us they were affiliated to local hotels. They are not. We checked and our hotel actually stated they did not want to be linked to this branch due to the lack of professionalism and Stella's attitude. We were told not to go into the Akamas park as it was too dangerous to drive as it had been raining. Our max point to go was Lara bay. Granted it might have been dangerous for novice riders...but I think the main reason for scaring us not to go was because the buggy was not road worthy.
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